Unit 1 how does one become a secretary?
section 1 being interviewed
section 2 preparing an interview
section 3 writing a letter of application and resume
section 4 getting some knowledge of a secretary
Unit 2 how does a secretary work at the office?
section 1 meeting the office staff
section 2 getting along well with one' s boss and colleagues
section 3 getting some knowledge of english letters (1)
section 4 getting some knowledge of business etiquette (1)
Unit 3 how does a secretary manage his/her office efficiently?
section 1 bringing order to the office
section 2 keeping your office green
section 3 organizing your office
section 4 managing records effectively
Unit 4 how does a secretary receive visitors?
section 1 dealing with visitors
section 2 being courteous and efficient
section 3 get some knowledge of english letters (2)
section 4 get some knowledge of business etiquette (2)
Unit 5 how does a secretary handle phone calls?
section 1 making and answering phone calls
section 2 telephoning effectively
section 3 writing a letter of introduction
section 4 being diplomatic (1)
Unit 6 how does a secretary file effectively?
section 1 doing filing
section 2 filing effectively
section 3 writing a letter of congratulations
section 4 being diplomatic (2)
Unit 7 how does a secretary deal with meetings?
Section l Taking Minutes at a Meeting
Section 2 Leaming How to Take Minutes
Section 3 Writing a Letter of lnvitation (1)
Section 4 Preparing a Meeting
Unit 8 How Does a Secretary Host Visitors from Abroad?
Section l Hosting American Visitors
Section 2 Being Dignified and Gracious
Section 3 Writing a Letter of lnvitation (2)
Section 4 Getting to Know Christianity (1)
Unit 9 How Does a Secretary Deal with Speeches ?
Section l Interpreting at a Banquet
Section2 Learning Speeches
Section 4 Getting to Know Christianity (2)
Unit 10 How Does a Secretary Make Arrangements for Business?
Section l Making an Itinerary
Section 2 Planning Effectively
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Unit 11 How Does a Secretary Make Reservations?
Unit 12 How Does a Secretary Become an Efficent Guide?
Unit 13 How Does a SecretaryBecome a Leamed International Business Person?
Unit 12 How Does a SecretaryInterpret During Negotiations?
Unit 14 How Does a Secretary Deal With a Business Contract?
Unit 15 How Does a Secretary Guide the Guests to Go Shopping in chian?
Unit 16 How Does a Secretary Say Goodbye Impressively?