Part One Practical Operations 商务实务
Unit 1 Business Reception 商务接待
Unit 2 Inquiry 询盘
Unit 3 Offer 报盘
Unit 4 Counteroffer 还盘
Unit 5 Discussing the Price 讨论价格
Unit 6 Order 订购
Unit 7 Payment Terms 付款方式
Unit 8 Discount 折扣
Unit 9 Signing a Contract 签订合同
Unit 10 Delivery 交货
Unit 11 Packaging 包装
Unit 12 Shipment 装运
Unit 13 Commodity Inspection 商品检验
Unit 14 Complaint 投诉
Unit 15 Claims 索赔
Unit 16 After Sale Services 售后服务
Unit 17 Technology Transfer 技术转让
Unit 18 Compensation Trade 补偿贸易
Part Two Deriving Sectors of Business 商务衍生
Unit 1 Comminssion 佣金
Unit 2 Insurance 保险
Unit 3 Registering a Trademark 商标注册
Unit 4 Patent 专利
Unit 5 Promoting Samples 产品推介
Unit 6 Sole Agent 独家代理
Unit 7 Business Negotiation 商务谈判
Unit 8 Introduce Products 产品介绍
Unit 9 Bid and Tender 招标和投标
Unit 10 Banking Facilities 银行业务
Unit 11 Market Research 市场调查
Unit 12 Advertising 广告
Unit 13 Joint Venture 合资
Part Three Business Exchange 商务往来
Unit 1 Visiting Clients 商务往来
Unit 2 Establishing Business Relation 建立业务关系
Unit 3 Visiting Factory 参观工厂
Unit 4 At a Trade Fair 在商品交易会上
Unit 5 Meeting 会议
Part Four BusinessServices 商务服务
Unit 1 Business Travel 商务旅行
Unit 2 At the Hotel 在酒店
Unit 3 Business Dinner 商务会餐
Unit 4 Making a Phone Call 打电话
Unit 5 Job Interview 面试
Unit 6 Congratulations and Wishes 祝贺与祝愿
Unit 7 E-commerce 电子商务
Unit 8 Business Letter 商务信函