UNIT 1 LOGISTICS(12学时)
Part ⅠLogistics and Logistics Management
Text 1 An Introduction to Logistics(4学时)
Text 2 Logistics Management(2学时)
Text 3 Supply Chain Management(2学时)
Part ⅡLogistics Strategies
Text 1 Distribution(2学时)
Text 2 Key Issues for Logistics Effectiveness(2学时)
UNIT 2 CUSTOMER SERVICE(4学时)
Part ⅠAn Introduction to Customer Service(2学时)
Part ⅡHow to Improve Customer Service(2学时)
UNIT 3 T RANSPORTATION(14学时)
Part ⅠTransportation Modes
Text 1 An Overview(2学时)
Text 2 Water Transportation(4学时)
Text 3 Containerization(2学时)
Part ⅡTransportation Strategy
Text 1 Transportation Management(2学时)
Text 2 Modal Choice and Multi-modal Transportation Cost(2学时)
Text 3 Shipping Documents(2学时)
UNIT 4 PACKAGING(8学时)
Part ⅠAn Introduction(2学时)
Part ⅡPacking Function(2学时)
Part ⅢPacking Methods(2学时)
Part ⅣMarking(2学时)
UNIT 5 INVENTORY AND WAREHOUSE MANAGEMENT(9学时)
Part ⅠInventory Management
Text 1 An Introduction to Inventory Management(2学时)
Text 2 Rationale for Carrying Inventory(2学时)
Text 3 Cargo Handling Operation(2学时)
Part ⅡWarehouse Facilities
Text 1 Lift Truck(1学时)
Text 2 Racking(1学时)
Text 3 Conveyor Systems(1学时)
UNIT 6 PURCHASING(5学时)
Part ⅠThe Importance of Purchasing(2学时)
Part ⅡPurchasing Process(2学时)
Part ⅢManaging the Suppliers(1学时)
UNIT 7 LOGISTICS TELECOMMUNICATION(3学时)
Part ⅠBusiness Correspondence(1学时)
Part ⅡFax(1学时)
Part ⅢE-mail(1学时)
Supplementary Reading
Useful Expressions for Letter Writing
UNIT 8LOGISTICS DOCUMENTS(3~5学时)
附录1LOGISTICAL TERMS
附录2REFERENCE KEYS TO THE EXERCISES
主要参考文献