Section One Management
1.1 What is Management?
1.2 Management Skills
1.3 Top Management
1.4 The Board of Directors
1.5 Company Structure
1.6 An Organization Chart
1.7 Meetings
1.8 Business Objectives and Values
1.9 Competitive Strategy and Advantage
1.10 Innovation
1.11 Growth and Takeovers
1.12 Sports Metaphors
1.13 Health Metaphors
1.14 Recruitment
1.15 Training and Qualifications
1.16 Theories of Motivation
1.17 Remuneration
1.18 Working Conditions
1.19 Industrial Relations
1.20 Redundancy
1.21 Cultural Stereotypes.and Management
1.22 Business Ethics
1.23 Collocations-Business
1.24 Review-Human Resources Management
1.25 Review-Management Verbs 1
1.26 Review-Management Verbs 2
Section Two Production and Operations Management
2.1 Production and Operations Management
2.2 Factory Location
2.3 Factory Capacity
2.4 Inventory
2.5 Just-in-Time Production
2.6 Factory Layout
2.7 Safety
2.8 The Manufacturing Cycle
2.9 Make and Do
2.10 Product Design and Development
2.11 Time Sequences 1
2.12 Quality
2.13 Review-Production 1
2.14 Review-Production 2
Section Three Marketing
3.1 What is Marketing?
3.2 Marketing Tasks
3.3 Marketing and Sales
3.4 Market Structure
3.5 Marketing Strategies
3.6 Military Metaphors: Business as War
3.7 Market Segmentation
3.8 Market Research
3.9 Market Testing
3.10 Market Potential
3.11 Market Forecasting
3.12 Products
3.13 Branding
3.14 Product Lines
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Section Four Mini-Dictionary
Answer Key