Career Prologue
How to Make the Most of This Course
How to Apply This Cuorse to Your Career
How to Maximize Your Chances of Success in Your Career
Part1 Motivating Employees
1 The Value of Motivation
2 Theories on Motivation
Hawthorne Studies
Maslow’s Hierarchy of Needs
Herzberg’s Job Satisfaction Study
McGregor’s Theory X and Theory Y
Theory Z
Expectancy
Self-Scoring Exercise：The Frazzle Factor
Equity Thory
Reinforcement Theory
Motivational Gudelines Offered by Theories
Decision Making：Determining How to Motiuate Employees
3 Motivating Disgruntled Employees
Decision Making：Motiuating Disgruntlid Employees
4 How Firms Can Enhance Job Satesfaction and Motivation
Adequate Compensation Program
Cross Functional Teamwork：Spreding Motivation across Business Functions
Job Security
Flexible Work Schedule
Employee Inuoluement Programs
Self-Scoring Exercise：Are You and Empowered Employee？
Smalll Business Suruey： Do Employees Want More Influence in Business Decisions？
Firms That Achieue the Highest Job Satisfaction Leuel
Global Business：Motivating Employees across Countries
Decision Making：Increasing Job Satisfaction
College Health Club：Motivating Employees at CHC
Summary
Key Terms
Revies & Critical Thinking Questions
Discussion Questions
It’s Your Decision：Motivationg Employeesat CHC
Investing in a Business
Case：Using Motivation to Enhance Performance
Video Case：Motivating Employees at Valassis Communmications，Inc
Internet Applications
Dell’s Secret to Success
In-Text Study Guide
Part2 Hiring，Training，and Evaluating Employees
Answers to In-Text Study Guide
Glossary
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