Chapter 1 An Overview of Business Writing
Objectives
1.1 Writing Principles
1.2 Rules of Good Writing
1.3 Writing Procedures
1.4 Exercises
Chapter 2 The Form of A Business Letter
Objectives
2.1 The Layout of A Business Letter
2.2 The Structure of A Business Letter
2.3 Exercises
Chapter 3 Establishing Business Relations
Objectives
3.1 General Introduction
3.2 Sample Letters
3.3 Extension
3.4 Exercises
Chapter 4 Enquiries and Quotations
Objectives
4.1 General Introduction
4.2 Sample Letters
4.3 Extension
4.4 Exercises
Chapter 5 Offers and Counter-offers
Objectives
5.1 General Introduction
5.2 Writing Contents of An Offer
5.3 Sample Letters
5.4 Extension
5.5 Exercises
Chapter 6 Conclusion of Business
Objectives
6.1 General Introduction
6.2 Sample Letters
6.3 Extension
6.4 Exercises
Chapter 7 Payment Matters
Objectives
7.1 Greneral Introduction
7.2 Sample Letters
7.3 Extension
7.4 Exercises
Chapter 8 Packing and Shipping
Objectives
8.1 General Introduction
8.2 Sample Letters
8.3 Extension
8.4 Exercises
Chapter 9 Insurance
Objectives
9.1 General Introduction
9.2 Sample Letters
9.3 Extension
9.4 Exercises
Chapter 10 Complaints and Claims
Objectives
10. 1 General Introduction
10.2 Sample Letters
10.3 Extension
10.4 Exercises
Chapter 11 Agency
Objectives
11.1 General Introduction
11.2 Sample Letters
11.3 Extension
11.4 Exercises
Chapter 12 International Invitation for Bid and Bidding
Objectives
12.1 General Introduction
12.2 Sample Letters
12.3 Extension
12.4 Exercises
参考文献