Project 1 Introduction RemarksTask 1 Structure of Business LettersTask 2 Form of Business LettersTask 3 Writing Principles of Business LettersProject 2 Establishing Business RelationsTask 1 The First Communication from the SellerTask 2 The First Communication from the BuyerTask 3 Credit InquiryProject 3 Enquiry, Offer and Counter-offerTask 1 General Enquiry and ReplyTask 2 Specific Enquiry and ReplyTask 3 Firm OfferTask 4 Non-firm OfferTask 5 Counter-offerProject 4 Order and ContractTask 1 Orders and AcknowledgementTask 2 Acceptance or Rejection of OrdersTask 3 Sending ContractProject 5 Terms of PaymentTask 1 Suggesting a Certain Term of PaymentTask 2 Asking for an Easy PaymentTask 3 Urging Establishment of L/CTask 4 Asking for Amendment to L/CTask 5 Asking for Extension of L/CProject 6 Shipment and InsuranceTask 1 Packing RequirementsTask 2 ShipmentTask 3 InsuranceProject 7 Complaints and ClaimsTask 1 Complaints and ReplyTask 2 Claims and SettlementReference参考文献Appendix附录