Unit 1
Where Can I Get the Things on My
Unit 2
Would You Like This Type?
Unit 3
What Size Do You Take,Sir?
Unit 4
How Do You Select?
Unit 5
Theyve Just Been Sold Out
Unit 6
Can You Make it Cheaper?
Unit 7
How Can I Pay
Unit 8
Id Like to GET This Prescription Fille
Unit 9
We guarantee the computer for three years
Unit 10
Please Fill in the Delivery Form
Unit 11
I Want to Get My Money Back
Unit 12
Have You Ever Bought Anything on the Internet
Unit 13
Store Marketing
Unit 14
The Operation of a Supermarket
Unit 15
Information Management
Appendix Ⅰ
Key Tapescripts
AppendixⅡ
Supplementary Vocabulary