Part 1 Managing Effectively
1 Levels of Management
Decision Making:Interaction among Management Layers
2 Functions of Managers
Planning
Cross Functional Teamwork:Interaction of Functions to Achieve the Strategic Plan
Organizing
Leading
Global Business:Conflicts with the Goal of a Multinational Corporation
Controlling
Global Business:Leadership Styles for Global Business
Integration of Management Functions
Use of Technology and Software to Improve Management Functions
Software to Improve Management Functions
Decision Making:Using Managerial Functions to Make Decisions
3 Managerial Skills
Conceptual Skills
Interpersonal Skills
Technical Skills
Deccision-Making Skills
Summary of Management Skills
Decision Making:Determining the Required Management Skills
4 How Managers Manage Time
Set Proper Priorities
Schedule Long Time Intervals for Large Tasks
Minimize Interruptions
Small Business Survey:How Managers Run Meetings Efficiently
Set Short-Term Goals
Delegate Some Tasks to Employees
Decision Making:How to Manage Time to Complete a Project
College Health Club:Planning at CHC
Summary
Key Terms
Review & Critical Thinking Questions
Discussion Questions
College Health club:Managing at CHC
Investing in a Business
Case:Applying Management Skills
Video Case:Managing at Caribou Coffee
Internet Applications
Dell's Secret to Success
In-Text Study Guide
Part 2 Organizational Structure
5 Purpose and Types of Organizational Structure
6 Accountability in an Organizational Structure
7 Distributing Authority among the Job Positions
8 Structures That Allow More Employee Input
9 Methods of Departmentalizing Tasks
Part 3 Improving Productivity and QUALITY
10 Resources Used for the Production Process
11 Selecting a Site
12 Selecting the Design and Layout
13 Production Control
14 Methods to Improve Production Efficiency
Summary
Key Terms
Review & Critical Thinking Questions
Discussion Questions
It's Your Decision:ProductionDecisions at CHC
Investing in a Business
Case:Selecting the Best Plant Site
Video Case:Quality Control at Canondale
Internet Applications
Dell's Secret to Success
In-Text Study Guide
Answers to In-Text Study Guide
Glossary