BASIC SOCIAL ENCOUNTERS
Greetings
Small Talk
Introductions
Ending a Conversation
Good-byes
Agreeing
Disagreeing
CONVERSATLONAL ENCOUNTERS
Focusing attention
Launching the conversation
Making friends
Complex matters
Disputes
Discussion and resolution
POLITE ENCOUNTERS
Prefaces
Communication
Telling time
General pleasantries
Business pleasantries
Apologizing and taking responsibility
Forgiving
Showing gratitude
Returning thanks
Special occasions
IMPOLITE ENCOUNTERS
Dealing with unpleasantness
VISITS
Guests and hosts
MISCELLANEOUS EXPRESSIONS
Comments and phrases
PERSONAL MATTERS
Feelings
Anxiety
The senses
Love and sex
FAMILY MATTERS
Home life
Education
Children
MONEY MATTERS
Banking
Personal finances
FOOD AND DRINK
Supermarkets
Fast food
Cafes and sandwich shops
Pizza
Restaurants
Bar
Bakery
Home Cooking
HEALTH
Health and Appearance
Sickness
Doctors
Medicine
EMPLOYMENT
Getting a job
Holding a job
Business Meetings
Projects
SHOPPING
Stores and Shops
Shoe Repair Shops
Drugstores
The Post Office
The Tailor
Tickets
Florists
Newspapera and Magazines
Automobiles
SERVICE ENCOUNTERS
Baby Sitters
Computer Repair
Clothes Cleaning
Public Libraries
The Lifeguard
Plumbing Problems
Utility Service
Domestic help
Answering the telephone
Making telephone calls
Shopping on the telephone
TRAVEL AND TRANSPORTATION
LODGING
EMERGENCIES
RELATIONSHIPS