Map of Italy
Introduction
Key Facts
1 Land and People
Geography
Climate and Weather
Population
Regions and Cities
A Brief History
Postwar Italy
Government
Politics
Economic Life
2 Values and Attitudes
Family First
Feelings and Emotions
The Church
Tolerance
Bella Figura
Loudness
Order and Hierarchy
Garbo
Relationships
Campanilismo and the Piazza
Bureaucracy - The Fourth Estate
Being Furbo
Conclusion
3 Festivals and Traditions
Main Italian Public Holidays
The Festive Year
Annual Vacations
Local Holidays
Carnevale
The Palio
Name-Days
Saints
Behavior in Church
Superstition
Conclusion
4 Making Friends
Esterofilia
Close-Knit Circles
Commitment
Jealousy
Power
Invitations
Gift Giving
Social Clubs
Bars and Nightlife
Conclusion
5 Daily Life
Birth
Education
Military Service and the Armed Forces
Finding a Job
Marriage
Housing
Shopping
Money and Banking
Keeping Healthy
6 Time Out
Eating and Drinking
Dress
Outdoor Life
Football as a Way of Life
Seeing the Sights
Festivals
Museums and Art Galleries
Monuments
Music and Theater
Cinema
7 Getting Around
Air Travel and Entry to Italy
Police Registration
The Ubiquitous Bollo
Residency
Public and Private Transport
8 Business Briefing
Business in Italy
Company Structure and Organization
Company Finance and Corporate Governance
Labor Relations
Planning
Leadership
Decision-Making
Teamworking
Motivation
The Overall Language of Management
Feedback and Managing Disagreement
Communication Styles
Making Contact
Business Hours
Preparing for Your Visit
The First Meeting
Making a Presentation
Meetings and Negotiating Skills
Business Entertaining
9 Communicating
Language Skills
The Media
Telephones
The Postal Service
Conversazione
Gender Issues
Conclusion
附录：意大利河流、山脉及书中其他地名
Further Reading
About the Author
Acknowledgments
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