引论
Chapter1 交际与文化
What Is Communication?
The Ingredients of Communication
The Characteristics of Commurnication
What is Culture?
Cultural Components
The Characteristics of Culture
Chapter Review
Glossay
Study Questions
References
Chapter2 文化类型和文化定势
Popular Cultural Models
Indivdualism/Collectivism
Low Power-distance/High Power-distance
Low Uncertainty-avoidance/High Uncertainty-avolidance
Career Success/Quality of Life
Confucian Dynamism
Other Models
Context:High-context/Low-context
Time Usage:Polychronic/Monochronic
Rules and Relationship:Universalism/Particularism
Other Cultural Dimensions
Cultural Stereotypes
Chapter Review
Glossary
Study Questions
References
Chapter3 语文与跨文化交际
What Is Language?
Intercultural Communication
Discourse Communities(Speech Communities)
Language Education
Chapter Review
Glossary
Study Questions
References
Chapter4 非语言交际
Communication Without Words
Differences Between Verbal and Non-verbal Communication
The Relationship Between Verbal and Non-verbal
Communication
Kinesics:Body Language
Proxemics
Time
Silence
……
Chapter5 习俗、礼仪、礼节
Chapter6 全球化与交际
Chapter7 企业文化
Chapter8 跨文化团队
Chapter9 跨文化交际中常见的问题
Chapter10 跨文化交际能力