组织行为学（双语教材）
CHAPTER ONE： Introduction to Organizational Behavior ..
1.组织行为学导论
1.1 What is Organizational Behavior？
1.1.1 Definition of Organizational Behavior
1.1.2 Contributing Disciplines
1.1.3 Research Chart of Organizational Behavior
1.2 Why study Organizational Behavior？
1.2. 1 Management functions and Organizational behavior
l. 2.2 Organizational Behavior and Manager
1.3 Generation and Development of Organizational Behavior ——
1.3.1 Frederick W. Taylor
1.3.2 Henri Fayol and Theory of Administration
1.3.3 Mary Parker Follett
1.3.4 Hawthorne Studies
1.3.5 Doglas McGregor
1.3.6 Peter F. Drucker
1.4 Ancient Chinese Philosophy
1.4.1 Confucianism
1.4.2 Taoism
1.4. 3 Legist
CHAPTER TWO： Ability， Personality and Emotion
2. 能力、个性和情绪
2. 1 Ability
2. 2 Personality
2.2.1 The Myers-Briggs Type Indicator
2.2.2 Type A and Type B personality
2.2.3 The Big-Five Model
2.2.4 Four Temperaments
2.2.5 Personality-Job Fit Theory
2. 3 Emotion
CHAPTER THREE： Perception and Attribution
3.知觉与归因
3. 1 Perception
3.1.1 Factors Influencing Perception
3.1.2 Illusion in Perception
3.1.3 Biases in Person Perception
3. 2 Attribution
CHAPTER FOUR： Value and Attitude
4.价值观和态度
4. 1 Value
4. 2 Attitude
CHAPTER FIVE ： Motivation
5激励
5.1 Concept of Motivation
5. 2 Development of Motivation Theories
5.2. 1 Maslow s Hierarchy of Needs Theory
5.2.2 ERG Theory
5.2.3 Herzberg s Two-Factor Theory
5.2.4 McClelland s Theory of Needs
5.2.5 Equity Theory
5.2.6 Expectancy Theory
5.2.7 Goal-setting Theory
5. 3 Application of Motivation
CHAPTER SIX： Work Groups and Teams
6.工作群体与团队
6. 1 Foundation of Group Behavior
6.1.1 Definition of Group
6.1.2 Group decision making
6.2 Creating Effective Teams
6.2. 1 Team Development
6.2.2 Reasons for Team Building
6.2.3 Creating Effective Teams
CHAPTER SEVEN： Communication
7.沟通
7.1 Definition of Communication
7. 2 Functions of Communication
7.2. 1 Controlling
7.2.2 Providing Information
7.2.3 Motivating Organizational Members
7.2.4 Expressing Feelings and Emotions
7.3 Process of Communication
7.4 Factors influencing Communication
7.4.1 Language
7.4.2 Information filtering
7.4.3 Perception
7.4.4 Information overload
7.5 Improving Communication Skill
CHAPTER EIGHT： Leadership
8.领导力
8.1 Concept of leadership
8. 2 Leadership Theories
8.2. 1 Trait theory
8.2.2 Behavioral and Style Theory period
8.2. 3 Situational and Contingency theories
8.2.4 New development of leadership theories
CHAPTER NINE： Power and conflict
9.权利与冲突
9. 1 Power
9.2 Conflict
9.2. 1 Phases of conflict
9.2.2 Ways of addressing conflict
CHAPTER TEN- Organizational structure and design
10.组绢结构与组织设计
10. 1 Organizational structure
10. 1.1 Definition of Organizational structure
10. 1.2 Organizational structure types
10. 1.3 Organizational circle： moving back to flat
10. 2 Organization design
CHAPTER ELEVEN： Organizational culture
11.组织文化
11.1 Definition of Organizational culture
11.2 Functions of Organizational culture
11.3 Typologies of organizational cultures
11.3.1 Geert Hofstede
11.3.2 Edgar Schein
11.4 How Employees Learn Culture
11.4.1 Rites
11.4.2 Stories
11.4.3 Languages
CHAPTER TWELVE： Management of change
12. 组织变革
12. 1 Forces for Change
12. 2 Impediments to Change
12. 3 Organizational Development
1.组织行为学导论
1.1 What is Organizational Behavior？
1.1.1 Definition of Organizational Behavior
1.1.2 Contributing Disciplines
1.1.3 Research Chart of Organizational Behavior
1.2 Why study Organizational Behavior？
1.2. 1 Management functions and Organizational behavior
l. 2.2 Organizational Behavior and Manager
1.3 Generation and Development of Organizational Behavior ——
1.3.1 Frederick W. Taylor
1.3.2 Henri Fayol and Theory of Administration
1.3.3 Mary Parker Follett
1.3.4 Hawthorne Studies
1.3.5 Doglas McGregor
1.3.6 Peter F. Drucker
1.4 Ancient Chinese Philosophy
1.4.1 Confucianism
1.4.2 Taoism
1.4. 3 Legist
CHAPTER TWO： Ability， Personality and Emotion
2. 能力、个性和情绪
2. 1 Ability
2. 2 Personality
2.2.1 The Myers-Briggs Type Indicator
2.2.2 Type A and Type B personality
2.2.3 The Big-Five Model
2.2.4 Four Temperaments
2.2.5 Personality-Job Fit Theory
2. 3 Emotion
CHAPTER THREE： Perception and Attribution
3.知觉与归因
3. 1 Perception
3.1.1 Factors Influencing Perception
3.1.2 Illusion in Perception
3.1.3 Biases in Person Perception
3. 2 Attribution
CHAPTER FOUR： Value and Attitude
4.价值观和态度
4. 1 Value
4. 2 Attitude
CHAPTER FIVE ： Motivation
5激励
5.1 Concept of Motivation
5. 2 Development of Motivation Theories
5.2. 1 Maslow s Hierarchy of Needs Theory
5.2.2 ERG Theory
5.2.3 Herzberg s Two-Factor Theory
5.2.4 McClelland s Theory of Needs
5.2.5 Equity Theory
5.2.6 Expectancy Theory
5.2.7 Goal-setting Theory
5. 3 Application of Motivation
CHAPTER SIX： Work Groups and Teams
6.工作群体与团队
6. 1 Foundation of Group Behavior
6.1.1 Definition of Group
6.1.2 Group decision making
6.2 Creating Effective Teams
6.2. 1 Team Development
6.2.2 Reasons for Team Building
6.2.3 Creating Effective Teams
CHAPTER SEVEN： Communication
7.沟通
7.1 Definition of Communication
7. 2 Functions of Communication
7.2. 1 Controlling
7.2.2 Providing Information
7.2.3 Motivating Organizational Members
7.2.4 Expressing Feelings and Emotions
7.3 Process of Communication
7.4 Factors influencing Communication
7.4.1 Language
7.4.2 Information filtering
7.4.3 Perception
7.4.4 Information overload
7.5 Improving Communication Skill
CHAPTER EIGHT： Leadership
8.领导力
8.1 Concept of leadership
8. 2 Leadership Theories
8.2. 1 Trait theory
8.2.2 Behavioral and Style Theory period
8.2. 3 Situational and Contingency theories
8.2.4 New development of leadership theories
CHAPTER NINE： Power and conflict
9.权利与冲突
9. 1 Power
9.2 Conflict
9.2. 1 Phases of conflict
9.2.2 Ways of addressing conflict
CHAPTER TEN- Organizational structure and design
10.组绢结构与组织设计
10. 1 Organizational structure
10. 1.1 Definition of Organizational structure
10. 1.2 Organizational structure types
10. 1.3 Organizational circle： moving back to flat
10. 2 Organization design
CHAPTER ELEVEN： Organizational culture
11.组织文化
11.1 Definition of Organizational culture
11.2 Functions of Organizational culture
11.3 Typologies of organizational cultures
11.3.1 Geert Hofstede
11.3.2 Edgar Schein
11.4 How Employees Learn Culture
11.4.1 Rites
11.4.2 Stories
11.4.3 Languages
CHAPTER TWELVE： Management of change
12. 组织变革
12. 1 Forces for Change
12. 2 Impediments to Change
12. 3 Organizational Development
崔佳颖，经济学博士、副教授，专业方向为组织行为与人力资源管理，从事企业管理培训及咨询等工作多年，现在首都经济贸易大学工商管理学院任副教授，主要讲授组织行为学、管理沟通等课程。
曾为中国建设银行总行、国家开发银行、中信证券、工商银行北京分行、天津俊安实业、北京金源股份有限公司、新兴铸管、贯通集团、乐凯集团第二胶片厂、弛跃翔电信监理公司等多家大型企业，以及北京市西城区及宣武区的党校、人事局、教育工委、民政局等多家政府部门提供“领导力提升”、“高效执行力”、“有效沟通”、“团队建设”、“危机管理”、“情绪（压力）管理”等方面的咨询和培训。
近年在《经济管理·新管理》、《人口与经济》、《经济与管理研究》、《人力资源开发》等国家核心期刊上发表《领导的双要素与沟通》、《成长型民营企业文化构建与终端道德》、《从惠普文化看有效沟通》、《和谐企业理论初探》等多篇论文，独立出版专著《组织的管理沟通》、《看电影学沟通》、《360度高效沟通技巧》，编著《企业价值观管理》、《员工职业生涯规划》等书，并参与《中国企业家成长问题研究》书稿写作，在管理沟通、领导力等方面取得一定的研究成果。
曾为中国建设银行总行、国家开发银行、中信证券、工商银行北京分行、天津俊安实业、北京金源股份有限公司、新兴铸管、贯通集团、乐凯集团第二胶片厂、弛跃翔电信监理公司等多家大型企业，以及北京市西城区及宣武区的党校、人事局、教育工委、民政局等多家政府部门提供“领导力提升”、“高效执行力”、“有效沟通”、“团队建设”、“危机管理”、“情绪（压力）管理”等方面的咨询和培训。
近年在《经济管理·新管理》、《人口与经济》、《经济与管理研究》、《人力资源开发》等国家核心期刊上发表《领导的双要素与沟通》、《成长型民营企业文化构建与终端道德》、《从惠普文化看有效沟通》、《和谐企业理论初探》等多篇论文，独立出版专著《组织的管理沟通》、《看电影学沟通》、《360度高效沟通技巧》，编著《企业价值观管理》、《员工职业生涯规划》等书，并参与《中国企业家成长问题研究》书稿写作，在管理沟通、领导力等方面取得一定的研究成果。
《组织行为学（双语教材）》是在现代管理科学和行为科学发展过程中派生出来的一门综合性、边缘性学科，它以组织中人的心理与行为特点和规律为研究对象，探讨个体、群体和组织三个层面的因素如何影响个人及其所在组织的行为，目的是使管理者能够根据人的行为规律，创设健康的工作氛围，发挥人的积极性和创造性，以实现组织的目标并提高成员满意度。通过学习组织行为学可以更好地理解、预测和管理组织中人的行为，为组织制定各项管理制度、实施管理政策提供理论依据。
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