Contents
  Unit One
  Earning the ISO 9000 Seal of Approval
  Unit Two
  The Man Who Saved Ferrari
  Unit Three
  Marketing across Cultures
  Unit Four
  Your Claim Is Denied
  Unit Five
  Plugging in to E-Commerce
  Unit Six
  Do you Have What It Takes
  Unit  Seven
  The Decade to Come
  Unit Eight
  Human Capital
  Unit Nine
  Buying and Selling Securities
  Unit Ten
  Money
  Unit Eleven
  Electronic Purse
  Unit Twelve
  Debt
  ……