1 An Overview of Marketing
2 Marketing Management Philosophies
3 Strategic Planning in the Organization
4 Select a Strategic Alternative
5 The Company s Microenvironment
6 The Company s Macroenvironment
7 Marketing Information System
8 Primary and Secondary Data in Marketing Research
9 The Consumer Decision-Maaking Process
10 Psychological Influences on Consumer behavior
11 Major Categories of Organizational Buyers
12 Interactions with Organizational Buyers
13 Market Segmentation
14 Market Targeting and Positioning
15 Product Branding
16 Services
17 New-Product Development Process
18 The Product Life Cycle
19 Factors Influencing Price Determination
20 Approaches to Pricing
21 Pricing Strategies
22 Price-Adjustment Strategies
23 Selecting Channels of Distribution
24 Physical Distribution and Logistics
25 Retail Marketing Strategy
26 Wholesaling
27 Marketing Promotion and Communicatuion Mix
28 Developing an Optimal Promotional Mix
29 Advertising Media
30 Sales Promotion and Public Relations
31 The Sales Process
32 Implementing the Slaes Plan
33 Conducting Online Marketing
34 One-To-One Marketing
35 Customer Relationship Marketing
36 Competitive Marketing Strategies
37 Modes of Entry into Global Markets
38 The Gloal Marketing Program
39 Social Responsibilities of Marketing Management
40 Marketing Ethics
词汇索引