Unit 1 General Introduction 概述
Unit 2 Letters of Establishing Business Relations 建立业务关系
Unit 3 Letters of Credit and Status Inquiry 资信查询
Unit 4 Letters of Inquiry and Reply 询盘与回复
Unit 5 Sales Letters 促销
Unit 6 Offer and Counter-offer Letters 发盘与还盘
Unit 7 Order and Confirmation Letters 订购与确认订购
Unit 8 Letters of Payment 支付
Unit 9 Letters of Packing 包装
Unit 10 Shipping Letters 装运
Unit 11 Letters of Marine Insurance 海运保险
Unit 12 Claim and Adjustment Letters 索赔与理赔
Suggested Answers
Appendix Useful Expressions in Business English 商务英语常用语句
References.