Chapter 1 电话英语 Telephone English
Unit 1 接打电话 Making and Receiving Calls
Unit 2 电话转接 Transferring Calls
Unit 3 电话留言 Leaving a Message
Unit 4 结束通话 Ending the Calls
Unit 5 安排约见 Making Appointments
Chapter 2 秘书英语 Secretary English
Unit 1 安排会议 Arranging Meetings
Unit 2 安排出差 Arranging Trips
Unit 3 安排面试 Arranging Interviews
Unit 4 预订房间 Room Reservation
Unit 5 预订机票 Booking Tickets
Chapter 3 同事相处 Getting on with Colleagues
Unit 1 新人来到 Getting to Know New Colleagues
Unit 2 互相帮忙 Helping Each Other
Unit 3 产生矛盾 Getting Upset
Unit 4 同事升迁或离职 Promotion or Leaving the Job
Unit 5 同事有不幸 Someone Meets Trouble
Unit 6 烟民一族 The Smokers
Unit 7 工作午餐 Lunch Time
Unit 8 上下班 Punch in and Punch out
Unit 9 加班与代班 Working Overtime and Covering for Someone
Chapter 4 领导与员工 Boss and Employee
Unit 1 夸奖员工 Complimenting the Staff
Unit 2 批评员工 Criticizing the Staff
Unit 3 辞职与解雇 Resignation and Dismissal
Unit 4 沟通与协调 Communication
Unit 5 请求加薪或升职 Asking for Pay Raise or Promotion
Unit 6 请假与换班 Taking off and Shift
Chapter 5 办公自动化 Office Automation
Unit 1 发传真 Sending a Fax
Unit 2 打字与复印 Typing and Photocopy1
Unit 3 电脑使用 About Computers
Unit 4 互联网 The Internet
Chapter 6 日常工作 Sundry Affairs
Unit 1 分配工作 Assigning Work
Unit 2 档案管理 File Keeping
Unit 3 员工培训 Staff Training
Unit 4 处理投诉 Handling Complaints
Unit 5 购买办公设备 Office Equipment
Unit 6 银行业务 At the Bank
Unit 7 邮局业务 At the Post Office
Chapter 7 社会交往 Social Interaction
Unit 1 拜访同事 Visiting Colleagues
Unit 2 请客吃饭 Invitations Dinner
Unit 3 野营与野餐 Camping and Outing
Unit 4 酒吧畅饮 At the Bar
Unit 5 派对狂欢 At the Parties
Unit 6 节日祝福 Festivals
Chapter 8 娱乐时光 Entertainment Time
Unit 1 轻松假期 Going on Vaeation
Unit 2 棋牌游戏 Chess and Cards
Unit 3 影视戏剧 Films，TV Programs and Theatre
Unit 4 音乐狂人 Music Fans
Unit 5 休闲健身 Gymnasium Exercise
Chapter 9 平常谈话 Re2ular Talk
Unit 1 天气状况 The weatller
Unit 2 兴趣爱好 Interests and Hobbies
Unit 3 工作压力 work Pressure
Unit 4 薪水与奖金 Salary and Bonus
Unit 5 理财投资 Money Management and Investment
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