Part Ⅰ Introduction
Chapter I Fundamentals of Business Communication
Chapter 2 Contrastive Rhetoric in Business Communication
Chapter 3 Management and Organizational Structure
Chapter 4 Business Meetings
PartⅡ Basic Writing Skills
Chapter 5 Fundamentals of Business Writing
Chapter 6 Note-taking
Chapter 7 Summary
Chapter 8 Graphs
Part Ⅲ Business Writing
Chapter 9 Business Letters
Chapter I0 Business Memos
Chapter II Business Minutes
Chapter 12 Press Release
Chapter 13 Business Reports
Chapter 14 Proposals
Chapter 15 Business Contracts
Chapter 16 Resume
Chapter 17 Application Letters
Chapter 18 Oral Presentations
Key to Exercises
Bibliography