Chapter 1 The Foundations of Business 企业基础
Introducti on
Nike
Introduction to Nike
Getting Down to Business
Business Participants and Activities
External Forces That Influence Business Activities
What Is Economics?
Resources: Inputs and Outputs
Economic Systems
Types of Competition
Perfect Competition
Monopolistic Competition
Oligopoly
Monopoly
Measuring the Health of the Economy
Economic Goals
Economic Forecasting
Government’s Role in Managing the Economy
Monetary Policy
Fiscal Policy
Macroeconomics and Microeconomics
Where We’re Headed
Summary of Learning Objectives
Chapter 2 The Challenges of Starting a Business 创办企业的挑战
What Is an Entrepreneur?
Why Become an Entrepreneur?
Distinguishing Entrepreneurs from Small Business Owners
Importance of Small Business to the U.S. Economy
Job Creation
Innovation
Opportunities for Women and Minorities
How Small Businesses Help Large Businesses
What Industries Are Small Businesses In?
Industries by Sector
Should You Start a Business?
Advantages of Small Business Ownership
Disadvantages of Small Business Ownership
Starting a Business
The Business Idea
Ownership Options
The Business Plan
Sections of the Business Plan
How to Succeed in Managing a Business
Help from the SBA 34
Why Do Businesses Fail?
Where We’re Headed
Summary of Learning Objectives
Chapter 3 Business Ethics and Social Responsibility 商业伦理与社会责任
Misgoverning Corporations: An Overview
The Idea of Business Ethics
Why Study Ethics?
The Individual Approach to Ethics
Addressing Ethical Dilemmas
Making Ethical Decisions
Identifying Ethical Issues
Refusing to Rationalize
The Organizational Approach to Ethics
Tightening the Rules
Corporate Social Responsibility
Owners
Employees
Customers
Communities
Stages of Corporate Responsibility
Here’s Your Salad—How About Fries?
Where We’re Headed
Summary of Learning Objectives
Chapter 4 Managing for Business Success 成功经营企业
Chapter 5 Recruiting, Motivating, and Keeping Quality Employees 招募、激励和培养高素质员工
Chapter 6 Developing and Producing Goods and Services 开发和制造优质产品与服务
Chapter 7 Marketing: Providing Value to Customers 市场营销:为客户提供价值
Chapter 8 Business in a Global Environment 全球化背景下的企业经营
Chapter 9 The Role of Accounting in Business 会计在企业中的作用
Chapter 10 Managing Financial Resources 财务资源管理
Chapter 11 Managing Information and Technology 信息技术管理
Appendix A Introducing Your Business Plan
Appendix B Estimating Sales 274
Appendix C Preparing Financial Reports with the Excel Template