在中国，我们彼此信任（英）

　　Preface
　　Linda Pan —— building a company based on the experience of the customer
　　Andrew Yang —— our values and our culture
　　Max Sun —— epiphany in Shenyang during the Culture Trip
　　Alex Xiang —— connector in the human network
　　Yu Bo —— building trust in reality
　　Angelina Wan —— trying new things
　　Maggie Han —— touching people and connecting China to the world
　　Robert Yao —— soft on the people, hard on the subject
　　Paul Woolley
　　Cecilia Yeung —— the ability to change
　　Helena Yang —— the role of HR
　　Annie Ren —— engaging Generation Y
　　A final lesson from Lee Yan
　　Thanks
　　Inspiration

　　    Iman Stratenus was born in 1970 in Deventer, the Netherlands. He studied law in the Netherlands (University of Utrecht) and in the USA (University of Pennsylvania). After working as a corporate lawyer with De Brauw Blackstone Westbroek, he joined the consulting firm Mcginsey & Company, in the Amsterdam office. In 2003 he joined TNT, where he initially worked as a strategy and M&A advisor to the Board of Management. Iman became the Country General Manager for TNT Vietnam in 2005.He moved to China in 2007, initially as Marketing & Sales Director and, as of 2008, as Managing Director (Greater) China. In 2011, Iman left TNT. After a year as General Manager of international SOS in Beijing, Iman decided to devote his professional life to making the world a better place. He joined the World Business Council for Sustainable Development. Iman lives in Lausanne, Switzerland, with his wife, O.uirine, and their four children, Julie, Coco, genine, and Hugo.

　　“追踪中国系列丛书”的作者均为外国人。从外国人的视角看中国，他们大多在中国工作和生活多年，具有丰富的个人体验和经历，经历过很多有趣的故事。丛书叙事角度新颖独特，叙述客观，内容生动，事例鲜活，轻松随意，引人入胜。全系列图文并茂，给读者以愉悦的阅读享受，从外国人的视角看中国给国外读者呈现一个立体真实而丰富的中国形象。
　　信任总是很难建立起来也很难维持，尤其是当你们不在同一个地理区域工作的时候，事情就变得更加复杂。好消息是我们知道信任团队的三个组成部分。关键就是让他们远程工作。
　　This story relates how the Chinese division of a multinational transportation company turned from a fear-based to a trust-based organization, by focusing on creating an exciting, values-driven company culture and delivering fantastic customer experience. Along the way, you will become acquainted with some really inspiring Chinese people - true representatives of and contributors to China's current renaissance - who together embarked on a journey to create a place to work unimaginable beforehand. B\t describing the characteristics and behaviors of these special individuals and the unconventional approach their compan' took to create a great business, this book will unveil a new dimension of China's story - innovation and creativity in human relationships. It will challenge an,/one's fear of China's resurgence as well as the myth that thinese workers are merely programmed, like machines, to deliver output. For four years, the author of this book was a leader of the company's division in China. The colleagues he gained during that time continue to inspire him. He remains convinced that his main role in the transformation was merely to provide the members of his China team the freedom to create things their way. He also firmly believes that the world needs to hear moce positive stories about Chinese people, about their fears and dreams, about their amazing journeys through life.