Unit 1 Initiating a Tour and Getting Organized
Section Ⅰ Sample Dialogues
Section Ⅱ Texts
Section Ⅲ Tips for Tour Guides
Unit 2 Hotel Reservation
Section Ⅰ Sample Dialogues
Section Ⅱ Texts
Section Ⅲ Tips for Tour Guides
Unit 3 Meeting Guests and Presenting Welcome Speech
Section Ⅰ Sample Dialogues
Section Ⅱ Texts
Section Ⅲ Tips for Tour Guides
Unit 4 Touring on the Way
Section Ⅰ Sample Dialogues
Section Ⅱ Texts
Section Ⅲ Tips for Tour Guides
Unit 5 Checking in and Hotel Service
Section Ⅰ Sample Dialogues
Section Ⅱ Texts
Section Ⅲ Tips for Tour Guides
Unit 6 Talking about the Itinerary
Section Ⅰ Sample Dialogues
Section Ⅱ Texts
Section Ⅲ Tips for Tour Guides
Unit 7 Visiting Scenic Spots
Section Ⅰ Sample Dialogues
Section Ⅱ Texts
Section Ⅲ Tips for Tour Guides
Unit 8 Dining at Restaurant
Section Ⅰ Sample Dialogues
Section Ⅱ Texts
Section Ⅲ Tips for Tour Guides
Unit 9 Other Recreational Activities
Section Ⅰ Sample Dialogues
Section Ⅱ Texts
Section Ⅲ Tips for Tour Guides
Unit 10 At the Souvenir Shop
Section Ⅰ Sample Dialogues
Section Ⅱ Texts
Section Ⅲ Tips for Tour Guides
Unit 11 Handling Emergencies
Section Ⅰ Sample Dialogues
Section Ⅱ Texts
Section Ⅲ Tips for Tour Guides
Unit 12 Dealing with Complaints
Section Ⅰ Sample Dialogues
Section Ⅱ Texts
Section Ⅲ Tips for Tour Guides
Unit 13 Airline Ticket Booking
Section Ⅰ Sample Dialogues
Section Ⅱ Texts
Section Ⅲ Tips for Tour Guides
Unit 14 Checking out and Presenting Farewell Speech
Section Ⅰ Sample Dialogues
Section Ⅱ Texts
Section Ⅲ Tips for Tour Guides
New Words
Keys