Part One Conversational English for Common Use
第一部分 银行职员常用英语会话
1. Greeting a Customer
向客户打招呼
2. Making Inquiries of a Customer
向客户询问
3. Giving Answers to a Customer
向客户解答
4. Making Requests to a Customer
向客户提请求
5. Making Suggestions to a Customer
向客户提建议
6. Expressing Gratitude to a Customer
向客户致谢
7. Offering Apologies to a Customer
向客户道歉
8. Saying Goodbye to a Customer
向客户道别
9. Commonly Used Expressions for Bank Clerks
银行职员常用语句
10. Commonly Used Technical Terms for Bank Clerks
银行职员常用专业术语
Part Two Conversational English for Specific Business
第二部分 银行职员专业英语会话
1. Opening a Savings Account
开立储蓄账户
2. Opening a Current Account
开立活期账户
3. Opening a Personal Checking Account
开立个人支票账户
4. Explaining Account Rules and Regulations
解释账户规章制度
5. Handling Special Savings
办理特种储蓄
6. Handling Time Deposits
办理定期存款
7. Handling Withdrawals
办理取款
8. Handling a Report of a Lost Passbook
处理存折报失
9. Applying for a Safe Deposit Box
出租保管箱
10. Explaining Rates of Exchange
解释汇率
11. Exchanging Foreign Currencies
兑换外币
12. Making Foreign Currency Deposits
办理外币存款
13. Handling Foreign Remittances
办理向国外汇款
14. Handling Remittances from Abroad
办理来自国外的汇款
15. Handling Reconversion
办理退汇
16. Cashing a Foreign Check
兑现外国支票
17. Cashing a Traveller’s Check
兑现旅行支票
18. Cashing a Foreign Credit Card
兑现外国信用卡
19. Discounting a Bill of Exchange
贴现票据
20. Opening a Letter of Credit
开立信用证
21. Amending a Letter of Credit
修改信用证
22. Making a Collection of Demand Draft
办理即期汇票托收
23. Offering a Renminbi Loan
提供人民币贷款
24. Offering a Foreign Exchange Loan
提供外汇贷款
25. Offering a Housing Loan
提供房屋贷款
26. Offering a Loan for Working Capital
提供流动资金贷款
27. Making a Credit Investigation
进行资信调查
28. Handling Trust Business
办理信托业务
29. Offering an International Leasing
提供国际租赁
Part Three Conversational English for Special Banking Business
第三部分 银行特殊业务英语会话
1. Offering Credit Card Service
提供信用卡服务
2. Offering Personal Automobile Consumer Loan
提供个人购车贷款
3. Offering an Introduction to Finacning Service
提供理财服务介绍
4. Offering Charges Agency Service
提供代收费用业务
5. Offering Internet-banking Service
提供网上银行服务
6. Offering Self-aided Bank Service
提供自助银行服务
7. Offering Foreign Exchange Service
提供外汇服务
8. Offering Collection Service
提供托收服务
9. English for the Major Banks in China
中国主要银行名称英译
Part Four Conversational English for Insurance Business
第四部分保险业务英语会话
1. Functions of Insurance
保险的作用
2. Purposes for Buying Insurance
保险的目的
3. Fundamental Knowledge About Insurance
保险的基础知识
4. Categories of Insurance
保险的种类
5. Offering Life Insurance
提供人寿保险
6. Insuring the Household Contents
提供家庭财产保险
7. Offering Accident Insurance
提供意外保险
8. Offering Automobile Insurance
提供汽车保险
9. Commission Insurance Business
银行代理保险业务
10. Insurance Financing Service
银行保险理财
11. Types of Cargo Transportation Insurance
货运保险的种类
12. An Insurance for Woods
木材货运保险
13. Handling Cargo Insurance
办理货运投保
14. Commonly Used Classified Vocabulary for Insurance Business
常用保险业务分类词汇
Part Five Conversational English for Securities Business
第五部分 证券业务英语会话
1. Stocks
股票
2. Funds
基金
3. Bonds
债券
4. Futures
期货
5. Options
期权
6. Commonly Used Classified Vocabulary for Securities Business
证券业务常用分类词汇