Chapter 1
Section 1.1 Public Speaking in Everyday Living
Section 1.2 The Basics of Oral Communication
Section 1.3 The Message Takes Center Stage
Chapter 2
Section 2.1 Welcome to the Crowd
Section 2.2 Identifying Your Fears
Section 2.3 Managing Stage Fright：Strategies That Work
Chapter 3
Section 3.1 Listening-The Counterpart to Speaking
Section 3.2 The Trouble With Listening
Section 3.3 The Responsible Listener
Section 3.4 When You Are Asked to Evaluate Speeches
Chapter 4
Section 4.1 Selecting a Topic
Section 4.2 Selecting a Purpose
Section 4.3 Developing a Thesis Statement
Chapter 5
Section 5.1 Organizing an Informative Speech
Section 5.2 The Art of Persuasion
Section 5.3 Entertaining Speeches：Speaking at Special Occasions
Chapter 6
Section 6.1 Research Your Topic
Section 6.2 Effective Research
Section 6.3 Conducting an Interview
Chapter 7
Section 7.1 Creating a Custom-Made Outline
Section 7.2 Supporting Your Main Idea
Section 7.3 Adding Your Unique Style
Chapter 8
Section 8.1 Introductions and Attention Grabbers
Section 8.2 Memorable Conclusions
Section 8.3 Road Signs： Transitions in the Speech
Chapter 9
Section 9.1 Projecting Your Voice
Section 9.2 Gestures， Movement， and Eye Contact
Section 9.3 Conveying a Professional Image
Section 9.4 Practice Makes Perfect
Chapter 10
Section 10.1 Visual Aids as Support
Section 10.2 Types of Visual Aids
Section 10.3 Incorporating Visual Aids in Your Speech
Index
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