前言
Chapter One Office Routines
Project One Telephone Communication
电话沟通
Part one:General knowledge知识目标
Part two:Field Practice实训练习
Part three:Assessments实训评估
Project Two Mail Management信函管理
Part one:General knowledge知识目标
Part two:Field Practice实训练习
Part three:Assessment实训评估
Project Three Time Management时间管理
Part one:General knowledge知识目标
Part two:Field Practice实训练习
Part three:Assessments实训评估
Chapter Two Business Trip
aroject one Preparation for International
Business Trip商务旅行准备
Part one:General knowledge知识目标
Part two:Field Practice实训练习
Part three:Assessments实训评估
Project Two Being on Business Trip
商务旅行中
Part one:General knowledge知识目标
Part two:Field Practice实训练习
Part three:Assessments实训评估
Project Three Developing Cross-cultural Awareness
培养跨文化交际意识
Part one:General knowledge知识目标
Part two"Field Practice实训练习
Part three:Assessments实训评估
Chapter Three Reception
Project One Guest Reception来宾接待
Part one:General knowledge知识目标
Part two:Field Practice实训练习
Part three:Assessments实训评估
Project Two Business Reception商务接待
Part one:General knowledge知识目标
Part two:Field Practice实训练习
Part three:Assessments实训评估
Chapter Four Meetings
Project One On-site meetings公司内部会议
Part one:General knowledge知识目标
Part two:Field Practice实训I练习
Part three:Assessments实训l评估
Project Two Off-site Events:Annual Meeting 公司年会
Part one:General knowledge知识目标
Part two:Field Practice实训练习
Part three:Assessments实训评估
Project Three Exhibitions展会
Part one:General knowledge知识目标
Part two:Field Practice实训练习
Part three:Assessments实训评估
Bibliography参考文献