Part I Basic Knowledge of Busness Letter Writing
Module One Written Communication——An Overview
1. Parts of a Business Letter
2. Format of Business Letters
3. Envelope Addressing
4.Language and.Tone
5. Structuring Communications
6. E-mails
Intake
Part II Customers Development & Maintance
Module Two Establishment of Business Relations
Specimen Letters for Analysis
Specimen Letters for Self-study
Intake
Output
Module Three Inquiries and Replies
Specimen Letters Analysis
Specimen Letters for Self-study
Intake
Output
Module Four Making Quotations and Offers
Specimen Letters for Analysis
Specimen Letters for Self-study
Intake
Output
Part III Negotiation & Signing Contracts
Module Five Making Counteroffers and Declining Orders
Specimen Letters for Analysis
Specimen Letters for Self-study
Intake
Output
Module Six Acceptance and Orders
Specimen Letters for Analysis
Specimen Letters for Self-study
Intake
Output
Module Seven Terms of Payment
Specimen Letters for Analysis
Specimen Letters for Self-study
Intake
Output
Part IV Execution of Contracts
Module Eight Letter of Credit
Specimen Letters for Analysis
Specimen Letters for Self-study
Intake
Output
Module Nine Packing and Shipment
Specimen Letters for Analysis
Specimen Letters for Self-study
Intake
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