Acknowledgements
To the Teacher: Teaching Encounters with Westerners
Unit 1
LANGUAGE TOOLS: Suggesting Possibilities
ENCOUNTER: The Taxi
INTERCULTURAL COMMUNICATION READING: Intercultural Communication and Understanding Westerners
LETTER TO FRAN: Not Eating
FRAN'S RESPONSE: Not Eating
CULTURE DIFFERENCE READING: Individualist and Collectivist Cultures
Unit 2
LANGUAGE TOOLS: Different Degrees of Probability
ENCOUNTER: The Gift
INTERCULTURAL COMMUNICATION READING: Interpreting What Foreigners Mean
LETTER TO FRAN: A Helping Hand
FRAN'S RESPONSE: A Helping Hand
CULTURE DIFFERENCE READING: Public and Private Behavior
Unit 3
LANGUAGE TOOLS: Making and Qualifying Generalizations
ENCOUNTER: Mistakes
INTERCULTURAL COMMUNICATION READING: Generalizations and Stereotypes
LETTER TO FRAN: Who Pays?
FRAN'S RESPONSE: Who Pays?
CULTURE DIFFERENCE READING: Difference in Rank and Power
Unit 4
LANGUAGE TOOLS: Feelings and Parts of Speech
ENCOUNTER: The Invitation
INTERCULTURAL COMMUNICATION READING: Stress in Intercultural Encounters
LETTER TO FRAN: The Shopper
FRAN'S RESPONSE: The Shopper
CULTURE DIFFERENCE READING: Western Communication Styles
Unit 5
LANGUAGE TOOLS: Asking Personal Questions
ENCOUNTER: Living Together
INTERCULTURAL COMMUNICATION READING: Projected Cultural Similarity
LETTER TO FRAN: The Goodnight Kiss
FRAN'S RESPONSE: The Goodnight Kiss
CULTURE DIFFERENCE READING: Conformity in Western Cultures
Unit 6
LANGUAGE TOOLS: Challenging Assumptions
ENCOUNTER: Grandma
INTERCULTURAL COMMUNICATION READING: Ethnocentrism
LETTER TO FRAN: Cars
FRAN'S RESPONSE: Cars
CULTURE DIFFERENCE READING: Family Relationships in the US
Unit 7
LANGUAGE TOOLS: Acknowledging Other Points of View
ENCOUNTER: The English Club
INTERCULTURAL COMMUNICATION READING: In-Groups and Out-Groups
LETTER TO FRAN: Critics
FRAN'S RESPONSE: Critics
CULTURE DIFFERENCE READING: In/Out-Groups in Collectivist and Individualist Cultures
Unit 8
LANGUAGE TOOLS: Conceding a Point
ENCOUNTER: Borrowing
INTERCULTURAL COMMUNICATION READING: War Stories
LETTER TO FRAN: Exceptions
FRAN'S RESPONSE: Exceptions
CULTURE DIFFERENCE READING: Dealing with Conflict
Unit 9
LANGUAGE TOOLS: Checking and Clarifying
ENCOUNTER: Left Out of the Conversation
INTERCULTURAL COMMUNICATION READING: Being an Effective Intercultural Communicator
LETTER TO FRAN: An American Friend
FRAN'S RESPONSE: An American Friend
CULTURE DIFFERENCE READING: Friendship Patterns
Unit 10
LANGUAGE TOOLS: Clarifying Your Point
ENCOUNTER: Grades
INTERCULTURAL COMMUNICATION READING: Giving the Benefit of the Doubt
LETTER TO FRAN: Out of the Nest
FRAN'S RESPONSE: Out of the Nest
CULTURE DIFFERENCE READING: Advice for Communicating with Westerners
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