Unit 1 How Does One Become a Secretary？
Section 1 Being Interviewed
Section 2 Preparing an Interview
Section 3 Writing a Cover Letter and a Resume
Section 4 Getting Some Knowledge of a Secretary
Unit 2 How Does a Secretary Work to the Office？
Section 1 Meeting the Office Staff
Section 2 Getting Along Well with Ones Boss and Colleagues
Section 3 Getting Some Knowledge of English Letters（I）
Section 4 Getting Some Knowledge of Business Etiqluette（1）
Unit 3 How Does a Secretary Receive Visitors？
Section 1 Dealing with Visitors
Section 2 Being Courteous and Efficient
Section 30ettln8 Some Knowledge of English Letters（2）
Section 4 Getting Some Knowledge of Business Etiquette（2）
Unit 4 How Does a Secretary Handle Phone Calla？
Section 1 Making and Answering Phone Calls
Section 2 Telephoning Effectively
Section 3 Writing a Letter of Introduction
Section 4 Catting to Know Diplomacy（1）
Unit 5 How Oces a Secretary File Effectively？
Section 1 Filing
Section 2 Filing Effectively
Section 3 Writing a Letter of Congratulation
Section 4 Getting to Know Dipiomacy（2）
Unit 6 How Does a Secretary Deal with Meetings？
Section 1 Taking the Minutes at a Meeting
Section 2 Learning How to Take the Minutes
Section 3 Writing a Letter of Invitation（I）
Section 4 Preparing a Meeting
Unit 7 How Does a Secretary Host the Visitors from Abroad？
Section 1 Hosting American Visitors
Section 2 Being Dignified and Gracious
Section 3 Writing a Letter of Invitation（2）
Section 4 Getting to Know Christianity（1）
Unit 8 How Does a Secretary Deal with Speeches？
Section 1 Interpreting at a Banquet
Section 2 Getting Some Knowledge of Speeches
Section 3 Writln8 Ceremonial Speeches（I）
Section 4 Getting to Know Christianity（2）
Unit 9 How Does a Secretary Make Arrangements for Business？
Section 1 Making an Itinerary
Section 2 Planning Effectively
Section 3 Writing Ceremonial Speeches（2）
Section 4 Getting to Know Islam（l）
Unit 10 How Does a Secretary Make Reservations？
Section 1 Booking Airline Tickets
Section 2 Booking Effectively
Section 3 Writing Memos
Section 4 Getting to Know Islam（2）
Unit 11 How Does a Secretary Become an Efficient Guide？
Section 1 Visiting the Great Wall
Section 2 Being a Good Guide
Section 3 Learning How to Make an Agenda
Section 4 Getting to Know Buddhism
Unit 12 How Does a Secretary Interpret in Negotiations？
Section 1 Acting as an Interpreter in Negotiations
Section 2 Interprating Effectively
Section 3 Writing a Letter of Condolence
Section 4 Speaking English with Correct Pronunciation and Intonation（I）
Unit 13 How Does a Secretary Deal with a Business Contract？
Section 1 Talking About a Contract Draft
Section 2 Getting Some Knowledge of a Business Contract
Section 3 Learning How to Draft a Business Contract
Section 4 Speaking English with Correct Pronunciation and Intonation（2）
Unit 14 How Does a Secretary Guide the Guests to Go Shopping in China？
Section 1 Purchasing
Section 2 Being Jack of AII Trades and Master of None
Section 3 Writln8 a Letter of Thanks（1）
Section 4 Being a Ca J118rapher of En8Iish Handwrltln8
Unit 15 How Does a Secretary Say Goodbye Impressively？
Section 1 SeeIn8 the Guests off at the Airport
Section 2 Sayln8 Goodbye Impressively
Section 3 Writln8 a Letter of Thanks（2）
Section 4（3ettln8 More Information About a Secretary
附录一：名言、古训
附录二：常用缩略词对照表
附录三：主要参考文献
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