Unit 1 Knowing Outsourcing Industry
1.1 Warm Up-Brainstorming and Speaking
1 2 Technical Terms
1.3 Food for Thoughts
1.4 Speaking Tips: Introduction Greetings and Small Talk
1.5 Case Study and Presentation
1.6 Reading Aloud Business Tips
Unit 2 Commurucation in Software Outsourcing
2.1 Warm Up-Brainstorming and Speaking
2.2 Technical Terms
2.3 Food for Thoughts
2.4 Speaking Tips:Giving more Information
2.5 Case Study and Presentation
2.6 Reading Aloud Business Tips
Unit3 Handling Clients
3.1 Warm up-Brainstorming and Speaking
3.2 Technical Terms
3.3 Food for Thoughts
3.4 Speaking Tips: Dealing with Customers
3.5 Case Study and Presentation
3.6 Reading Aloud Business Tips
Unit 4 Building Teamwork
4.1 Warm Up-Brainstorming and Speaking
4.2 Technical Terms
4.3 Food for Thoughts
4.4 Speaking Tips: Applying for a Position
4.5 Case Study and Presentation
4.6 Reading Aloud Business Tips
Unit5 SolvingProblems
5.1 Warm Up-Brainstorming and Speaking
5.2 TechnicalTerms
5.3 FoodforThoughts
5.4 Speaking Tips: Making Suggestions
5.5 Case Study and Presentation
5.6 Reading Aloud Business Tips
Unit 6 Meetings
6.1 Warm Up-Brainstorming and Speaking
6.2 TechnicalTerms
6.3 Food for Thoughts
6.4 Speaking Tips: Meetings
6.5 Case Study and Presentation
6.6 Reading Aloud Business Tips
Unit 7 Sales
71 Warm Up-Brainstorming and Speaking
7.2 TechnicalTerms
7.3 Food for Thoughts
7.4 Speaking Tips: Sales
7.5 Case Study and Presentation
7.6 Reading Aloud Business Tips
Unit 8 Testing
8.1 Warm Up-Brainstorming and Speaking
8.2 Technical Terms
8.3 Food for Thoughts
8.4 SpeakingTips: Testing
8.5 Case Study and Presentation
8.6 Reading Aloud Business Tips
Unit 9 Data
9.1 Warm Up-Brainstorming and Speaking
……
Unit 10 Presentations
Unit 11 Business Trips
Unit 12 Interview
Unit 13 Technology
Unit 14 Specifying Customer Needs
Unit 15 Describing Designs
Unit 16 Detailing Processes
Unit 17 Documenting Your Work
Unit 18 Get It Running
Unit 19 Between Colleagues
Unit 20 Contimung Education
Unit 21 Quality Control
Unit 22 Office Talk